Description
Chattermill is a developer of a customer experience analytics platform designed to gain unified customer feedback analytics. By leveraging Chattermill's services, organisations can make data-driven decisions that enhance customer experience and drive business growth.
Chattermill works with a range of leading brands including Uber, Wise, and HelloFresh.
What we offer
Chattermill offers a comprehensive suite of services to address various challenges in understanding and leveraging customer feedback effectively:
Chattermill's proprietary machine learning model, Lyra AI, identifies objective themes driving negative sentiment and understand customer behaviour.
Explore reasons for customer churn or retention, adjust products accordingly, and reduce support requests and, use quantified data and insights to demonstrate the revenue-driving impact of customer experience initiatives.
User's can save time with automated data analysis, enabling the team to focus on strategy and innovation rather than manual tasks. Filters can be utilised to evaluate feedback for granular details tailored to specific team needs.
Customer Feedback -
“Chattermill helps us everywhere. It helps us with the feedback loop with customers. It helps us figure out what to build next. And it helps us operationally understand what our biggest challenges are”
Chief Product Officer, Wise
What we look for
Customers in India who would like to transform their customer data into cutting-edge insights to enable meaningful decisions and enable significant cost savings.
AI
Software Development
Immersive Technology
Retail, Technology
Gallery
